Privacy Policy

Paterson Arran is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

We will hold only the necessary personal information required for the purpose you agree to.  For example, this might simply be your name and email address for a newsletter, or full address and contact details for delivery of an online shop order.

We use your personal information to:

- manage online purchase transactions from our shop

- manage your account details if you register for one of our promotions

- manage communications with you if you email us or contact us via the website

- update you about new products, services or promotions if you register for our newsletters

We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit or debit card validation during a purchase, or the essential requirements for managing your account on our promotional websites such as patersonshortbread.com or winwithbronte.co.uk. In such instances the terms, conditions and specific policies related to the promotion will be visible on that website and our use of your personal data will require your explicit consent by way of registration for the promotion or other activity.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically and knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us at amessagetoyou@paterson-arran.com

In order to process credit card, debit card or PayPal transactions, the bank or payment processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside of the EEA by us, and not for any other purpose.

If you have any questions about privacy please contact us at amessagetoyou@paterson-arran.com or through the "Contact Us" form on this website.